Kings Norton Car Hire Privacy Policy

Data Collection Practices

We gather and handle various types of personal information, including:

Usage of Your Information

Your personal information is utilized for these purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. Our team ensures smooth vehicle collection and return procedures. Additionally, we manage payment processing along with deposits and any applicable charges.
• Customer Engagement (Legitimate Interest/Contract Fulfillment):
  • We send booking confirmations, rental updates, and essential information. Our team is available to answer inquiries and offer customer support. We also inform you of any service or policy changes.
• Marketing Consent and Legitimate Interest Policy:
  • We will send promotional offers, newsletters, and service updates only with your consent or legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and service functionality. Conducting studies to improve our vehicle fleet and offerings.
• Legal Compliance and Obligations:
  • Adhering to local laws, regulations, and tax obligations. Preventing fraudulent activities and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange Policy

Sharing Your Personal Information

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to protect your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply effective technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures encompass encryption, access controls, secure servers, and routine security assessments. It is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time required to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on its nature and the context in which it is processed.

Your Rights Explained

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

To exercise your rights, please reach out using the contact details below.

Cookies and Tracking Practices

At Kings Norton Car Hire, we utilize cookies and similar technologies to improve your browsing experience, monitor website traffic, and customize content to better serve you. You can adjust your cookie preferences directly in your browser settings to control how your data is used.

Policy Revisions

This Privacy Policy may be revised from time to time to align with changes in our practices or applicable legal standards. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend checking this policy periodically for the latest information.

Contact Kings Norton

For inquiries regarding our Privacy Policy or data practices, contact us: